Agile Transformation at a Tier 1 Supplier
Case Study
A global Tier 1 supplier had just released their product for series production using an older, mostly disregarded process set. Their delivery was plagued by the familiar problems of heroics, a struggle answering the question "are we on track?" and an ASPICE assessment report filled with Red. Each software team implemented some form of Scrum with varying results.
How Scrum Teams improved by 48% in delivering on agreed commitments
ReInnovate used a hands-on approach to lead an enterprise agile transformation at this company. All of the system, software, and project management processes were redesigned from scratch by working directly with Process Owners to capture best practices and guide them toward compliance (ASPICE, ISO 26262). Lifecycles were redrawn to support an iterative approach centered on the concept of Rolling-Wave Release Planning. Plan Do Check Act (PDCA) methodology was used to plan processes and then pilot them. During the pilots, data was captured and analyzed which led to iterative improvement in process usability and effectiveness. Eventually, all processes were released to production and now are in use across the organization.
Another successful outcome was the establishment of Scrum rules to align teams around a common implementation. The Complete / Commit KPI was used to measure planning effectiveness. 6 teams were baselined yielding an average KPI of 64% and a wide variation among teams. We coached the Scrum Masters, POs, and team members to focus on the established Scrum implementation and worked through some unique issues. After 8 sprints, the average complete / commit KPI had increased to 95% which was within the organizational planning performance target of delivering 90-110% of the committed sprint velocity. In addition to better planning and delivery on commitments, these teams went on to delivery bonus features prior to the final release.